ITIL 2011 Edition,ITIL 2011 Editie, ITIL Edição 2011
If you want to know more about the ‘lifecycle’ approach of ITIL? Or an answer to: “What are the key service management processes and functions of the new ITIL version (2011 Edition)”? What do you prefer: the complete ITIL 2000+ pages manuals OR a quick, portable reference tool to ITIL?
Now available in four languages; and more translations will be published soon: the ITIL 2011 Edition pocket guide. It is an essential time-saving and cost-effective guide to ITIL 2011 Edition – for both industry experts and students alike.
Wünschen Sie schnell Antwort auf die Fragen: Was ist der “Lebenszyklus”-Ansatz nach ITIL? Was sind die Schlüssel-Service Management-Prozesse und –Funktionen in der neue ITIL, ITIL 2011 Edition? Was ziehen Sie vor: Die komplette ITIL Handbücher mit 2000+ Seite in Englisch, oder ein Deutschsprachiges Taschenbuch in praktischen Format?
Erhältlich in vier Sprache; und weitere Übersetzungen werden bald lieferbar: das ITIL 2011 Edition Taschenbuch. Es ist eine wesentliche Zeitersparnis für unsere tägliche Arbeit im Bereich Service Management nach ITIL® leistet.Als u snel antwoord wilt hebben op vragen als: Wat is de ‘lifecycle approach’ in ITIL? Wat zijn de essentiële servicemanagement-processen en –functies in de nieuwste versie van ITIL, ITIL 2011 Edition? Wat heeft u dan liever: de complete Engelstalige ITIL manuals met 2000+ pagina’s, of een handzame Nederlandstalige gids over ITIL in zakboek-formaat?
Verkrijgbaar in vier talen, en meer vertalingen spoedig leverbaar: de ITIL 2011 Editie pocketguide. Een uitkomst voor IT-servicemanagers en alle anderen die moeten of willen werken met de nieuwste ITIL-versie, maar te weinig tijd hebben om de officiële manuals te bestuderen.
Just €15,95: ITIL® 2011 Edition – A Pocket Guide
Nur €15,95: ITIL® 2011 Edition – Das Taschenbuch
Slechts €15,95: ITIL® 2011 Editie – Pocketguide
Also available in Brazilian Portuguese: ITIL Edição 2011- GUIA DE REFERÊNCIA
Obra condensa os principais livros sobre ITIL Edição 2011 (aproximadamente 2.000 páginas) em apenas 200!
Top marks given for Van Haren Publishing ITIL® V3 Pocket Guide on Amazon reviews!
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‘Every ITIL Consultant/Manager MUST own this pocket book’
(Amit Kumar, Amazon Review)
‘I heartily recommend this book… Excellent value for money and a genuinely useful book’
(M Harfield, Amazon Review)
