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Service Management

Home • IT Management • Service Management
Home • IT Management • Service Management

Service Management

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Business Management Enterprise Architecture IT Management Language: English Service Management

Introduction to Blockchain Technology

Blockchain technology in 3 minutes Buzz words like ‘bitcoin’, ‘blockchain’, and ‘cryptocurrency’ are everywhere. Blockchain […]

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by Marketing @ Van HarenPosted on June 8, 2021June 9, 2021
Enterprise Architecture IT Management Language: English Service Management

The ArchiMate® 3.1 Specification in 3 minutes

The ArchiMate® 3.1 Specification in 3 minutes Introduction The ArchiMate® 3.1 Specification, a standard of […]

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by Marketing @ Van HarenPosted on May 12, 2021May 12, 2021
Service Management

Introducing VeriSM

Real World Example Think about this: in 2015, there were 10 billion devices connected to […]

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by Marketing @ Van HarenPosted on March 25, 2021March 25, 2021
ITIL

QLA: Do Not Jump Over The Meaning Of A Service In ITIL4, Ask The 7 Extra Questions

Why is it important to spend more time in understanding what a service really is, […]

Continue reading "QLA: Do Not Jump Over The Meaning Of A Service In ITIL4, Ask The 7 Extra Questions" →
by Pieter Hoekstra (Begrip)Posted on February 26, 2021February 26, 2021
IT Management ITIL ITIL 4 Language: English Service Management

ITIL 4 – in 3 minutes

Introduction ITIL® has been the leading guidance for IT Service Management in the last three […]

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by Marketing @ Van HarenPosted on February 18, 2021February 26, 2021
Service Management

ISO/IEC 20000 in Practice

The ISO/IEC 20000-1 standard may come across as a highly theoretical document. It basically states […]

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by Dolf van der HavenPosted on February 5, 2021February 26, 2021
IT Asset Management IT Management Language: English Service Management Van Haren Publishing Webinar

ITAM, SAM & HAM Train-The-Trainer Session 2 by ITAMOrg | Recording

Jan Oberg will briefly explain the most crucial parts of the ITAM, SAM, and HAM […]

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by Maurits van der PlasPosted on January 8, 2021February 26, 2021
IT Management Service Management

IT Service Management – ISO/IEC 20000-1:2018 Introduction and Implementation Guide

Author: Dolf van der Haven Service Management, and in particular, IT Service Management, are hot […]

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by Marketing @ Van HarenPosted on December 1, 2020December 1, 2020
ITAM Train-The-Trainer
Certification IT Asset Management IT Management ITIL 4 Language: English Service Management

ITAM, SAM & HAM Train-The -Trainer by ITAMOrg (trainers only)

About this Train The Trainers This ITAM, SAM, and HAM Train-The-Trainer (TTT) is intended for […]

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by Solutions @ Van HarenPosted on November 11, 2020March 10, 2021
Itil4
ITIL ITIL 4 Language: English Van Haren Publishing

The meaning of a service in ITIL4

QLA: Do not jump over the meaning of a service in ITIL4, ask the 7 […]

Continue reading "The meaning of a service in ITIL4" →
by Marketing @ Van HarenPosted on August 10, 2020November 12, 2020

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