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February 14 @ 2:00 pm 8:00 pm UTC+0

What can you expect?

We all know organizational change is inevitable. We all know that adequately managing the ‘people factor’ is crucial for your change initiative. What many struggle with is the ‘how’ of change, when it comes to ‘people and their behavior’. Not understanding behavior is one of the main reasons for failing change initiatives.

This two-part masterclass will explain some of the fundamentals you need to understand in order to improve your success rate for organizational change. In part one, I will explain some key working principles, and pitfalls to avoid, around behavior and behavioral change. You will see how behavior, Service Management, and agility are linked. In the second part of the masterclass, you will practice what you have learned. Looking forward to meeting you!


0 568 473 745

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Silver sponsor CTG Belgium

Culliganlaan 1D
Machelen, 1831 Belgium
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+32 2 720 51 70
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