What is behavior? Robert den Broeder explains OBM
9 February 2022
513Views 45 Shares This Friday in our 17:00 Service Management Broadcast, I will interview Robert den […]
Archived: Verandermanagement
Every organisation is a Service Value System
20 May 2021
802Views 13 Shares I see so many people mixing up Service Value System, Value Chain […]
Archived: Uncategorized
QLA: Do Not Jump Over The Meaning Of A Service In ITIL4, Ask The 7 Extra Questions
26 February 2021
1.1kViews 0 Shares Why is it important to spend more time in understanding what a […]
Archived: ITIL