The ISO/IEC 20000-1 standard may come across as a highly theoretical document. It basically states […]
Continue reading "ISO/IEC 20000 in Practice"ISO 20000
ISO/IEC 20000 for IT Service Management – in 3 minutes
Title/definition ISO/IEC 20000 The basics ISO/IEC 20000-1:2018 is the international standard for service management. It […]
Continue reading "ISO/IEC 20000 for IT Service Management – in 3 minutes"